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Minimalism / Mobile Documentation / Technical Writing

Latest Trends – Part 1

We've been meaning to write this next series for some time now and so, here goes. Where is technical writing? Have we reached the end of the road? If not, where are we going? What are the latest frontiers for tech writers? Well, the first thing we'd like to say is that we firmly believe that so long as there are engineers speaking to end-users, the world will need technical writers. Just as engineers and users have changed,…

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October 4, 2016
Technical Writing

Enabling Users Dynamically

As a long-time RoboHelp user, I have to say one of the best features for end-users that Adobe has rolled out in recent years is the Dynamic Content Filters option. In many ways, past versions of RoboHelp and most help authoring products have focused on helping the help author rather than the help user. Great features have been added over the years - enhanced reviewing capabilities, improved help-to-print output, exciting new deliverables for mobile and HTML5 outputs, and much…

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September 5, 2016
Social Media / Technical Writing

Why Social Media is Important to Technical Writers

A long time ago...the world was created...and in this great world, there was a great order of communication with many laws. One law stated that engineers should not be allowed to speak to end-users and so, technical writers were born. Okay, that's not really how or why we were created. But the reality is, technical writers did come into existence because there was a gap between a user's ability to instantly understand a program or a product without…

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December 6, 2015
Uncategorized

Managing a Global Team of Writers

I had the pleasure of presenting at TC World/TEKOM in Stuttgart last week. I've been to several international conferences in the last few years. In some cases, I was impressed; sometimes I was a bit disappointed. Often I felt very proud of our own conference here in Israel (MEGAComm). The audience in Stuttgart was respectful, interesting, engaging. It was interesting presenting to a global audience, discussing how global teams should work. Here's the presentation:  

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November 15, 2015