Building a Technical Writing Community

“Alone, we can do so little; together, we can do so much”                                                                                                           – Helen Keller It seems to me that the benefits of building a…

Comments Off on Building a Technical Writing Community

Technical Writers: WHO are we? WHAT are we?

WHO are we, as technical writers? What are we? And, WHAT do we do. These are the questions that regularly come up when discussing technical writing and technical writers. Ironically, as our field becomes more widely known, our identity crisis has led to even more confusion than ever. We represent ourselves as Technical Writers and Technical Communicators. Others say we are Information Designers or Information Developers. Sometimes, we are called Content Developers or  Content Managers. The WHO we…

Comments Off on Technical Writers: WHO are we? WHAT are we?

Documentation Portals vs. KBs

Two "big" words in today's documentation are Documentation Portals and Knowledge Bases. For the first time in decades, it really does seem that we are seeing the end of PDF as a viable alternative for online applications (or any documentation that doesn't involve some element of hardware). With all these tools and formats, how do we decide what goes where? The simplistic answer is that we have to go, as always, according to the needs of our users.…

Comments Off on Documentation Portals vs. KBs

MEGAComm Analytics

Well, MEGAComm 2022 is behind us. It was, in numbers, simply glorious. One of the really fun things about the amazing Accelevents platform is that it provides the organizers with a whole Analytics dashboard to entertain us and hopefully you as well. With just under 300 participants, here are a few statistics you might find amazing (we do!): 98% of all attendees signed in (yeah, we're still trying to figure out what happened to the other 2%) There…

Comments Off on MEGAComm Analytics