Moscow and Documentation

While researching for a presentation, the concept of "Moscow" was discovered. Its brilliance and its relevancy is as relevant today as it was when created in 1994 by Dai Clegg, of Oracle. Moscow represents a means of defining features for a product, or in our case,  documentation priorities.  Those who are familiar with JIRA will be familiar with the High, Medium, and Low ratings. There are others as well. But somehow, once you learn about MoSCoW, it's easy…

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Latest Trends – Part 1

We've been meaning to write this next series for some time now and so, here goes. Where is technical writing? Have we reached the end of the road? If not, where are we going? What are the latest frontiers for tech writers? Well, the first thing we'd like to say is that we firmly believe that so long as there are engineers speaking to end-users, the world will need technical writers. Just as engineers and users have changed,…

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