Choosing a Tool – Defining the Goals (Part 2)
Continued from Part 1: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. The first section of the presentation I offered to each company detailed the goals they hoped to achieve by selecting the ideal tool for their current…