Tools

Read more about the article And now ClickHelp…
Help Authoring / Tools

And now ClickHelp…

Here we go again. Now it's ClickHelp! I don't think I've ever learned so many new tools in such a short period of time. First, it was readme.io. Then, it was Gitbook. For several months, I worked with Paligo. And now it's on to ClickHelp. Once again, a small company came to WritePoint with a request that we begin maintaining their documentation. As with many of our other clients, this is a relatively small company looking to double…

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February 15, 2022
Read more about the article And again! Another one! Paligo!
Tools

And again! Another one! Paligo!

Ah the wonderful world of the tech writer. Hello, Paligo. To be honest, Paligo is not a new tool in the industry. Interestingly enough, Paligo was founded in 2015, which is quite amazing considering how it has grown. Over the last year, I've been given the opportunity to learn so many new tools. Most recently, I played around for a few weeks with Gitbook. That was fun. Before that, I worked a bit with readme.io. That wasn't fun.…

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October 26, 2021
Read more about the article And the Adventure Continues – Gitbook
Technical Writing / Tools

And the Adventure Continues – Gitbook

Did I mention that I love working with startups and I love working with new tools? Well, let's see how Gitbook holds up. Back in November, I started working with a small client. Their tool of choice (literally) was readme.io. Despite limitations, I was able to deliver a very nice "mature" looking help file as requested. Now, some months later, they're back with a new interface and a new documentation tool. Gitbook. Gitbook Once again, I was handed…

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May 23, 2021
Help Authoring / Products / Technical Writing / Tools

Readme.io Ouch

In November, I began an adventure with a new tool, readme.io. At least, new for me. I like to think all tools add something to your portfolio of skills. I enjoy learning new tools. Mostly, I like to find the unique benefit. So when I was hired by a small startup with only 14 people, I was eager to discuss what they wanted me to deliver and what tool I would use. The company was in stealth mode.…

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November 25, 2020