Looking at Software We Use

I  want to try to start a regular addition to the blog - evaluating software that we technical writers use. I'd like to invite you to write a guest post on a tool you find to be especially useful. I've been using Flare as an option for creating online help for many versions. WritePoint remains relatively vendor-neutral. What that means is that we evaluate a lot of tools (not all, but quite a few) on a regular basis…

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Sometimes Low-Tech Works

I went to a hi-tech company to present the exciting new features of the latest version of Madcap Flare. Knowing that they were located in a parking-challenged area, I asked the documentation manager about the availability of company parking. He was wonderful - send me your license plate number and I'll arrange it, I was told. He then explained that the gate to the underground parking would open automatically once the computer "sighted" my car's license plate. I'm…

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Job Interviewing Skills

We recently held our Resumes and Interviewing Skills section of our Technical Writing course and as always I am reminded how the safest and best advice is often the most obvious. People know how to behave. They know what is expected of them and yet sometimes during the job interviewing process, they put much of what seems to be common sense away. Some people "barrel" through an interview; some show they are nervous to the point of forcing…

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We Are Opening a Branch in Beit Shemesh

WritePoint is opening a new branch in Beit Shemesh and we are thrilled to be able to offer several of our top courses, including the following courses. Our Technical Writing Course sets the standard in Israel (the only one recognized by Misrad HaTamat for ongoing education) and includes: Basics of technical writing - how to correctly and efficiently write user manuals, installation guides, etc. - for both hardware and software. How to formulate procedures, effectively write introductions, what…

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