Social Media Networking: Twitter Tips

Many consider Twitter the latest social media craze on the Internet. It’s called “mini-blogging” by others. The concept is - you have 140 characters to get your message across. Think fast, think short. You connect to people all over the world and you use all that you can to gain attention. This means choosing an identity that might draw people (most use their names, but others use something that points to a recognized or interesting concept. Bloggers often…

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My Flak Jacket Please

I’m struggling here. I’m trying very hard to understand the Open Source philosophy. From Eric Raymond’s website and extensive history about hackers and the Open Source movement, to specifics on Source Forge and Gnu, I read and I read and I read very well-crafted papers. For a while I was able to hold the vision of creating software for the greater good, respecting others rights, and all those good platitudes – that is – until I happened upon…

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What I Would Do if I Have a Magic Wand

What would I do with technical documentation if I had a magic wand? Actually, I would do 2 things, one for myself and one for clients: 1. I would make documentation easy to write (for myself) 2. I would make it easy to read (for clients) But nobody made me such a gift and I have only the words from Everly Brothers’ Dream song ringing in my ears: Only trouble is, gee whiz I’m dreaming my life away…

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What Decision Makers Will Like about DITA: Preparing Deliverables Takes Considerably Less Time

In the global economy, to reach and penetrate more markets, companies sell products not only directly to their customers, but also to OEM partners that rebrand and resell these products to their own clients. Sometimes the company’s product is integrated into the client’s application to provide added value. Other times, the entire product is simply re-built to have a different look and feel, a different name for a product that does the same thing as the original. And,…

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