Paula Stern, Author at WritePoint

Choosing a Documentation Tool…Part 1

For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. In each case, I created an extensive presentation with the following sections: Goal (Part 2) Current Situation (Part 3) Requirements (Part 4) Options (Part 5) - Coming soon Costs (Part 6) - Coming soon Recommendation (Part 7) - Coming soon…

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April 17, 2013

Job Searching / Technology

The Perfect Resume?

I'll start with two comments: There is no perfect resume. If there was a perfect resume, it would only be perfect for a moment in time or a specific job. Tomorrow it would no longer be perfect; it might not work nearly as well for any other job. We sent the perfect resume for the perfect job this week! We nailed it so perfectly! And we were aware, as we were doing it, that it was because the…

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November 26, 2012

Services

Being Human in a Technical World

I've had several meetings with new clients over the last few weeks and in almost every case, as I leave, I think to myself - I liked them. Technical writing is a job, a career even. What it shouldn't be - ever - is your whole life. Pretty much every meeting I go to begins with those few minutes of socializing - in Hebrew, or in English, it doesn't really matter. What is important is that the company…

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September 23, 2012

Technical Writing / Writing

Estimating the Impossible

Earlier today, I had a very enjoyable conversation with an Israeli company that works primarily in Africa. They want to hire WritePoint to write a document, one of many, we hope. The person with whom I spoke is new to the company and wants to improve the existing documentation. Amazingly enough, perhaps even close to unique, he isn't in a rush. There are no firm deadlines - just a lot of documentation that he calls "Hebrew written in…

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September 12, 2012