help authoring

Help Authoring

Indexing Tips for Help

This is part of the Help Authoring Tips series. Indexing should be, in theory, one of the most important tasks you do as a technical writer. If we all agree that most people don't read a manual from cover to cover (and certainly don't read every help topic), then it follows that the index should play a critical role. The index should point a user to the most likely topic or topics that would provide the information they seek (based…

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August 13, 2012
Single Sourcing / Technical Writing / Tools

Recording of the Webinar on Single Sourcing with MS Word and Doc-To-Help Is Now Available

Thanks to everyone who attended our webinar on single sourcing with MS Word and Doc-To-Help. And if you missed the webinar, don't worry! You can now watch the recording of the event and see how Doc-To-Help brings single-sourcing capabilities to MS Word. You'll see how you can keep authoring in MS Word, apply conditional text, reuse content, and produce multiple outputs (including PDF, online help, chm, and mobile help) in a few clicks.   Easy Single-sourcing with Doc-To-Help…

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March 11, 2012
Single Sourcing / Technical Writing / Tools / Writing

Free Webinar: Easy Single-Sourcing with Doc-To-Help 2012

Thanks to everyone who visited our Doc-To-Help table at MEGAComm 2012! Because we've got a lot of interest and questions on what Doc-To-Help does, we decided to do a free webinar that will show you key Doc-To-Help capabilities. We'll show you how to use Doc-To-Help's powerful single-sourcing features to take MS Word documents and create: Mobile Help output for smartphones and devices Web-based outputs for hosting on websites, knowledgebases, or SharePoint Localized Right-To-Left web outputs without coding or…

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February 22, 2012
Help Authoring / Technical Writing / Uncategorized

Webinar on Improving Usability of Your Software with Embedded Help

The best software user assistance is so elegant that users don’t need to look for it. One of the best ways to "answer the question before it is asked" is to provide embedded help right in the interface. Studies have shown that embedded, dynamic help improves the usability of software applications. However, most software does not include it because it takes too much time to implement. Traditionally, developing and maintaining embedded help has required a great deal of…

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December 22, 2011