Expert implementation, training, and support services for your documentation needs

Get more from your Paligo investment with expert guidance from a team led by a former Paligo specialist

Paligo_logo

Industry-leading expertise

Our team is led by Steve Wiseman, a recognized Paligo specialist who spent years as a key member of the Paligo team. As the architect behind many of Paligo’s official training materials and academy videos, Steve brings unparalleled product knowledge and implementation expertise to every client engagement.

With experience supporting organizations on every continent, Steve has guided Paligo implementations across diverse industries, languages, and documentation environments. This global perspective enables WritePoint to address unique regional challenges and deliver implementation strategies that work for teams worldwide.

“Steve’s extensive expertise in Paligo and structured content creation made our transition from MS Word to Paligo a success. His knowledge and guidance made the process smooth and efficient, greatly benefitting our team and our organization.”
– Tova, Allot

“When we created our application, the advice we received from Steve regarding Help and Support was truly outstanding, and a genuine game changer. Steve worked with us every step of the way; his first-rate advice about how best to integrate Paligo, and which options were most suitable for us, has stood the test of time and we highly recommend his services.”
– Jonathon, AdapTable Tools

Why choose us as your Paligo partner?

✓ Deep Product Knowledge: Years of direct experience with Paligo development and implementation
✓ End-to-End Support: Complete coverage of your documentation journey
✓ Practical Approach: Real-world solutions, not theoretical advice
✓ Ongoing Partnership: We’re committed to your long-term documentation success
✓ Direct Access to Expertise: Work directly with Paligo specialists, not account managers

Your complete Paligo journey partner

Whether you’re evaluating Paligo, preparing for implementation, or looking to optimize your existing setup, we provide end-to-end support throughout your Paligo journey:

Pre-sales Implementation & Integration Ongoing Support & Growth Tool selection consultancy Strategic doc planning Sales, SE and demos Business case development Content migration from legacy systems Information architecture setup Template & structure development Onboarding & training First-line tech support Regular strategic and technical check-ins Content optimisation & best practices User adoption monitoring & enhancement

Choose an option that suits you

Our unit-based approach provides scalable support tailored to your organization’s specific documentation needs.

Layer 1Flexible Service OptionsEach tier builds upon the previous one, adding more capabilities as your needs growSpecial Offer: 20% discount when Paligo licenses purchased through WritePointEssentials$2,000per unit / monthRequirements AnalysisCustomized Basic TrainingBasic Information ArchitectureTemplate ConfigurationImplementation SupportQuarterly Check-insIdeal for:Small teams (1-3 authors)Straightforward documentation needsProfessional$4,000per unit / monthContent Migration ServicesAdvanced Information ArchitectureEnhanced Template DevelopmentSupported System IntegrationsLocalization StrategyPriority SupportIdeal for:Mid-sized teams (4-10 authors)Complex content requirementsEnterprise$7,000per unit / monthStrategic Documentation ConsultingCustom System IntegrationsDocumentation Gap AnalysisDocumentation Team CoachingCustom Plugin & API DevelopmentContent Writing ServicesIdeal for:Large teams (10+ authors)Mission-critical documentationBase packageIncludes Essentials +Includes Professional +All engagements require a minimum 6-month commitment. The number of units requireddepends on team size, content complexity, and specific project requirements.Hourly consulting also available, but our tiered approach typically provides better value.

Licensing options

As a Paligo partner, we can help with your licensing needs. Whether you’re looking for a new Paligo license or considering adjustments to your current subscription, we’ll ensure you get the right solution for your requirements.

Ready to transform your technical documentation with Paligo?

Schedule a free 30-minute consultation to discuss your documentation challenges and how Paligo might help solve them.