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It happens. Sometimes technical writers don't do the job they are supposed to do. Failure can come from many different directions. Sometimes it is because a technical writer doesn't have the right background. There is a whole debate, for example, about how technical a technical writer has to be. From my experience, the main limitation is not really the technical writer's background so much as the technical writer's ability to gather information and translate it to the user's…

Video Documentation with Camtasia and Captivate June 17, 19 and/or 20, 2012  10:00 AM-4:30 PM 2-day course NIS1800+VAT 3-day course NIS 2300+VAT YouTube is becoming the new Google search and videos are becoming an increasingly important way to communicate information. Video tutorials, also called video documentation or screencasts, are edited video recordings of actions on a computer screen. Learn how to make video tutorials to quickly produce quality screen recordings to tutor, demonstrate and market your product or…