Tools

For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. In each case, I created an extensive presentation with the following sections: Goal (Part 2) Current Situation (Part 3) Requirements (Part 4) Options (Part 5) - Coming soon Costs (Part 6) - Coming soon Recommendation (Part 7) - Coming soon…

Today's technical writer needs to be so much more than he or she once was. When I first started on the path to becoming a technical writer 19 years ago, the tools were more basic and infinitely more limited. WinHelp was about as cutting edge as there was.  The first company to hire me, Scitex, was a huge Israeli hi-tech company that broke tasks into tiny pieces and hired people to do them. My skills included: the fundamentals…