Ten Tips for Using Flare

In no particular order, some tips for using Madcap Flare. When creating your documentation – think Conditions! Is your document intended for more than one type of user? Are you supporting more than one version, multiple but similar products, text that is reused? If yes, the answer may well be Conditional Text. Use multiple tables of contents – using more than one TOC enables you to organize help or printed documentation in a different order, each best suited…

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Introducing Adobe’s Technical Communication Suite 2017

A new software release is always exciting. It comes with a promise that features you've been wanting might have been included. Problems (okay bugs) have hopefully been fixed. Sometimes, it even comes with more than you imagined. Today, Adobe announced the release of its latest Technical Communication Suite - Release 2017 (TCS 2017). TCS 2017 is especially exciting for us because it will have its premier debut at MEGAComm, Israel's annual conference for technical writers and marcom professionals!…

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Choosing a Tool – Defining the Requirements (Part 4)

More in the series: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. I felt it was important for each company to define their documentation requirements. Though I felt that I could have done this for them, I wanted…

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Choosing a Tool – the Current Situation (Part 3)

More in the series: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. I felt it was important for each company to understand their current documentation practices. While technical writers may understand the implications of certain decisions, most other…

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