Technical Writing

Agile / Technical Writing

Being agile in an Agile Environment

Another of our clients has decided to move to an Agile development environment. We've worked in this style before but this was one of the first times (if not the first time) that we were there before the environment. It was an interesting experience, watching a not-really-startup company redesign how it develops and releases its product. They brought in an Agile expert to guide them and I enjoyed being in on the training. From the start, it was…

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November 25, 2014
Single Sourcing / Technical Writing / Tools / Writing

Choosing a Tool – Defining the Requirements (Part 4)

More in the series: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. I felt it was important for each company to define their documentation requirements. Though I felt that I could have done this for them, I wanted…

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April 28, 2013
Technical Writing / Tools / Uncategorized / Writing

Choosing a Tool – the Current Situation (Part 3)

More in the series: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. I felt it was important for each company to understand their current documentation practices. While technical writers may understand the implications of certain decisions, most other…

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April 24, 2013
Technical Writing / Tools / Writing

Choosing a Tool – Defining the Goals (Part 2)

Continued from Part 1: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or online help using a variety of industry-standard tools. In recent weeks, two companies have asked me to help evaluate their current and expected future needs to determine the best tool for them. The first section of the presentation I offered to each company detailed the goals they hoped to achieve by selecting the ideal tool for their current…

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April 21, 2013