Latest Trends – Globalization

One of the greatest changes that has occurred in the field of technical writing over the last few years is the concept of globalization. This is a step beyond localization and a full two steps beyond translation. Let's begin by defining the differences between these terms: Translation Translation is what companies have been doing for decades. Taking a document or an interface and converting it to another language. The same word structure, the same concepts, the same interpretation.…

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Latest Trends – Part 1

We've been meaning to write this next series for some time now and so, here goes. Where is technical writing? Have we reached the end of the road? If not, where are we going? What are the latest frontiers for tech writers? Well, the first thing we'd like to say is that we firmly believe that so long as there are engineers speaking to end-users, the world will need technical writers. Just as engineers and users have changed,…

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Enabling Users Dynamically

As a long-time RoboHelp user, I have to say one of the best features for end-users that Adobe has rolled out in recent years is the Dynamic Content Filters option. In many ways, past versions of RoboHelp and most help authoring products have focused on helping the help author rather than the help user. Great features have been added over the years - enhanced reviewing capabilities, improved help-to-print output, exciting new deliverables for mobile and HTML5 outputs, and much…

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Why Social Media is Important to Technical Writers

A long time ago...the world was created...and in this great world, there was a great order of communication with many laws. One law stated that engineers should not be allowed to speak to end-users and so, technical writers were born. Okay, that's not really how or why we were created. But the reality is, technical writers did come into existence because there was a gap between a user's ability to instantly understand a program or a product without…

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