Services

WritePoint is opening a new branch in Beit Shemesh and we are thrilled to be able to offer several of our top courses, including the following courses. Our Technical Writing Course sets the standard in Israel (the only one recognized by Misrad HaTamat for ongoing education) and includes: Basics of technical writing - how to correctly and efficiently write user manuals, installation guides, etc. - for both hardware and software. How to formulate procedures, effectively write introductions, what…

We've heard this mantra thousands of times: "The customer is always right". This is the basics of any customer support. However, when it comes to understanding what a customer wants, this approach doesn't work 100% of the time. Customers always know where they want to be, what they want to accomplish at the end of the project. The problem is that often they aren’t the experts on the process necessary to get there. Worse, they might be wrong…