Moscow and Documentation

While researching for a presentation, the concept of "Moscow" was discovered. Its brilliance and its relevancy is as relevant today as it was when created in 1994 by Dai Clegg, of Oracle. Moscow represents a means of defining features for a product, or in our case,  documentation priorities.  Those who are familiar with JIRA will be familiar with the High, Medium, and Low ratings. There are others as well. But somehow, once you learn about MoSCoW, it's easy…

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Content Re-Use Challenges – Current Practices

A regular challenge for most writers and the companies they work for, is a way to save resources by reusing important information. The concept is to write it once and then, where possible, to reuse this content again and again. This is needed not only by the writer, but also by others in the company. What happens in many companies is writing on a "need" basis. Each time there is a need, someone writes the information and it…

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Is DITA Just for Technical Writers?

When I bought my first cellular phone back in the early 90's, it was the buy. Having a cellular phone was cool. It was prestigious. It made you look rich. It was an indicator of your social status. Only a few people, usually businessmen and women, could afford one. These days, you look weird if you don't have a cell phone. Everyone has one, even young kids. In just 20 short years,  the cell phone has turned from…

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Learn SEO (Search Engine Optimization) with WritePoint

SEO (Search Engine Optimization) Tuesdays, 5-8 PM Jan 10-Feb 7, 2012 15 hours Search Engine Optimization (SEO) is a methodology for placing your web site in the top of search engine results page. If done properly, an SEO can become an effective marketing tool that helps you attract more visitors to your web site and promote your business. Join us at the SEO and Internet Marketing course and you'll learn how to: Define your goals to properly build…

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