Author: wpoint

This author has written 83 articles
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Five Things that Decision Makers Will Like about DITA

Not long ago, a friend who works as a technical writer told me that his boss said the company doesn’t really care what efforts are required to create product documentation. After all, technical writers are paid for what they are doing. Why should a company invest in new technologies if everything works (or seems to work) fine so far? Essentially, what the boss was saying was that the company felt the current system worked, even if it was…

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December 20, 2009
Content Management

Choosing a Content Management System: Process-Based vs. Feature-Based Approach

I want to share with you a few marketing pitches I found on various content management vendor websites: “Builds solutions that help technical workgroups simplify the automated creation, delivery, and reuse of content” “Delivers robust and feature-rich content management solutions that minimize the costs of content creation and content maintenance, maximize content reuse, accelerate content translation and development” “Empowers… organizations to single-source content, easily sharing, reusing and personalizing content in various publication formats and in multiple languages across…

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December 16, 2009
Content Management / DITA

Converting Content to XML: the Truth You Should Know

Recently, we finished several conversion projects. These projects involved the migration of legacy content from unstructured FrameMaker to DITA and to proprietary client’s XML standards. Although there were some challenges, it was fun. We found new interesting solutions and obtained good results. We used Mif2Go and FrameMaker conversion tables, along with our own scripts and achieved a fast pacing conversion. The feedback that we received from the customers indicates they are as pleased with the results as we…

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December 10, 2009