Online Help Creation
How long should it take users to find what they need in online help?
How do you write documentation so that it helps the user really understand the product?
The answer depends on the quality of the online documentation. We structure our help projects with the user in mind - so they can find what they need in a hurry and get back to using your software. We understand the user's state of mind when using help, and we design help files accordingly.
WritePoint's online development team can create help files for your Windows and non-Windows applications. We use single-source methodology to create all of your documentation: printed books, WebHelp, HTML help, FlashHelp, WinHelp/ WinHelp 2K, Web sites, or other formats (even Hot Java!) - as much as possible, from a single source document.
In addition to help development for many hi-tech companies, we also offer conversion services worldwide. You give us your documentation...we'll give you a top-notch, esthetically pleasing, well-thought out and functional help file for your users.
Finally, we offer in-house RoboHelp training to hi-tech companies, as well as RoboHelp Training Seminars and Flare Training Seminars in our Training Center.
WritePoint's founder, Paula Stern, is recognized as the leading RoboHelp expert in Israel. Acknowledged as a RoboHelp MVP and a Macromedia/Adobe Team Member, Paula offers courses in Online Help development and RoboHelp training on a regular basis. We are now offering courses in using MadCap's Flare as well.
For more information on arranging an in-house course, contact Paula at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .