RoboHelp Online Help Development Course

This 2-day RoboHelp course offers hands-on training to develop HTML-based help systems using RoboHelp. This course is for new RoboHelp users.

WritePoint's founder, Paula R. Stern, is recognized as the leading RoboHelp expert in Israel. Not only does she share her expertise on Techshoret, the Israeli technical writing list she moderates, but she is also active on HATT (Help Authoring Tools and Techniques list) and in Adobe's Community Forums. Paula is the longest standing RoboHelp MVP and has recently been given the title of Adobe Community Expert. Her customized, in-house courses can be scheduled throughout the year, in addition to the public seminars that are offered at the WritePoint Training Center regularly.

Our typical 2-day course includes the following topics:
  • Section 1: Understanding the Theory Behind Writing and Using Help
    When do people use help? What are your users thinking when they access help? How far will they go to understand your structure?

  • Section 2: Basic Help Terminology
    Review of RoboHelp and Help-related terms. Topics, Footnotes, HTML, DHTML, Windows, Headers, Footers, Templates, Links, Hypertext jumps, Bookmarks

  • Section 3: Understanding and Choosing a Help Format
    HTML-help, WebHelp, FlashHelp…understanding what online help you need to develop (quick intro to WinHelp, WinHelp2000)

  • Section 4: Getting Started
    Tips for Writing for Online (Writing it Right); Before you write your manual, what do you need to know?

  • Section 5: Help Basics
    Creating a Project, Adding Topics, Designing the look of your help project
    Fine-Tuning a Project, Linking topics, Adding a glossary...
    Troubleshooting links, formatting...

  • Section 8: Adding Dynamic HTML, Creating expanding hot spots
    Making your help a little fancier

  • Section 9: Converting Existing Documentation
    Taking your Manuals Online

  • Section 10: Creating a Table of Contents
    How to Structure your Project

  • Section 11: Creating a Useful Index
    Helping Users Find the Information They Need

  • Section 12: Creating Map Files, Context Sensitive-Help
    Design and Implementation, Map files, Syntax, What you need to know, What your developer needs to do

  • Section 13: Compile Options/Distribution
    How small can you get your project...What happens to graphics and other components

  • Section 14: Overview of RoboHelp Dialog Boxes
    Walk through the program, Topics, Links, Mapping, Properties, etc.

  • Section 15: (Advanced) Localization Issues
    How to Translate your Help, Taking it to other languages

  • Section 16: (Advanced) Working with Multiple Authors
    Can more than one person work on a RoboHelp project...how?

  • Section 17: Summary/QA Session
    Ask...ask...ask
For more information on attending our upcoming 2-day, hands-on workshop, contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

About the Instructor

Paula is Israel's leading, independent RoboHelp trainer and has been giving organized RoboHelp workshops as well as in-house RoboHelp courses for the last seven years. She is a moderator of Techshoret and HATT (Help Authoring Tools and Techniques) and is a past Acting-President, Vice President, Secretary, Editor, and Convention Coordinator of STC-Israel. She has recently founded the RoboHelp-Israel Group, which meets every other month to discuss issues related to RoboHelp and online help development and is one of the coordinators of the annual Techshoret Communicators Conference.