Help References

This page is a collection of references from many places. Some we have discovered on our own, many were gleened from various lists. If you have something that you believe would be helpful to add to this page, please send it to us at: references@writepoint.com and we'll be happy to add it. If you come across a URL that has changed or simply doesn't work, please let us know.

Help Authoring Tool (HAT) Vendors

• Adobe's RoboHelp: www.adobe.com

• AuthorIT Software's AuthorIT: www.authorit.com

• MadCap Software: www.madcapsoftware.com
  

• Quadralay's WebWorks Publisher: www.quadralay.com

• Help Magician: www.helpmagician.com

• Helen (for JavaHelp): http://www.software7.biz/

Online Mail Groups

• Help Authoring Tools and Techniques: (HATT) http://groups.yahoo.com/group/HATT
  

• Techshoret (Israeli Tech. Writer email list): http://groups.yahoo.com/group/techshoret
  

• RoboHelp: RoboHelp Community Forums

• ForeHelp: http://groups.yahoo.com/group/forehelp/
  

Error Messages...and Solutions:

• "Cannot Open the File: Mk:@MSITStore:C:\Windows\Help\Windows.chm" Error
  See: support.microsoft.com or smartcomputing.com
  
• Trouble opening HTML Help files in Internet Explorer after installing security update 896358 or Windows Server 2003 Service Pack 1: http://support.microsoft.com/kb/902225
  

Online resources:

• To download HTML help 1.4 SDK: http://tinyurl.com/3nznp

• List of ASCII codes (Win/MAC): http://www.acius.com/docs/CMU/CMU10120.htm

• How to enter Unicode characters in Microsoft Windows: http://www.fileformat.info/tip/microsoft/enter_unicode.htm

• About cascading style sheets: http://www.htmlhelp.com/reference/css/quick-tutorial.html