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How long should it take users to find what they need in online help?
How do you write documentation so that it helps the user really understand the product?The answer depends on the quality of the online documentation. We structure our help projects with the user in mind - so they can find what they need in a hurry and get back to using your software. We understand the user's state of mind when using help, and we design help files accordingly.
- WritePoint's online development team can create help files for your Windows and non-Windows applications. We use a single-source methodology to create all your documentation: printed books, WebHelp, HTML help, FlashHelp, WinHelp/ WinHelp 2K, Web sites, or other formats (even Hot Java!) - as much as possible, from a single source document.
- In addition to help development for many hi-tech companies, we also offer conversion services worldwide. You give us your documentation...we'll give you a top-notch, esthetically pleasing, well-thought out and functional help file for your users.
WritePoint's founder, Paula Stern, is recognized as the leading RoboHelp expert in Israel. Acknowledged as a RoboHelp MVP by eHelp Corporation, Paula offers courses in Online Help and RoboHelp on a regular basis. For more information on arranging an in-house course, contact Paula at: Seminars@writepoint.com.
In addition to her work as a RoboHelp MVP, Paula is also a member of the RoboHelp Community Advisory Board, which acts as consultants to the RoboHelp Administration team. a Macromedia RoboTeam Member, founder of the RoboHelp-Israel Group, moderator of both Techshoret and HATT (Help Authoring Tools and Techniques) and a help authoring consultant for a number of Israeli companies that produce their own help in-house.
We are the leading experts in WebHelp, HTML help and FlashHelp development in Israel using the industry-standard RoboHelp!
