The core of all social media activity is not what you say, but to whom you are saying it. If … More Social Media 101: Are you shouting in an empty room?
It’s really easy for users to know what something is called in the product they are using. They just have … More What Name Shall I Name?
One of the greatest changes that has occurred in the field of technical writing over the last few years is … More Latest Trends – Globalization
We’ve been meaning to write this next series for some time now and so, here goes. Where is technical writing? … More Latest Trends – Part 1
As a long-time RoboHelp user, I have to say one of the best features for end-users that Adobe has rolled … More Enabling Users Dynamically
A long time ago…the world was created…and in this great world, there was a great order of communication with many … More Why Social Media is Important to Technical Writers
An Agile environment offers many benefits (and challenges) to the company, to the technical writers, and to end-users. It is, … More What Agile Brings to the Company…and to Documentation
Another of our clients has decided to move to an Agile development environment. We’ve worked in this style before but … More Being agile in an Agile Environment
More in the series: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or … More Choosing a Tool – Defining the Requirements (Part 4)
More in the series: Choosing a Tool For many years, I have worked with hi-tech companies, creating their documentation and/or … More Choosing a Tool – the Current Situation (Part 3)