What a blog is, and, perhaps more importantly, what a blog is not
The core of all social media activity is not what you say, but to whom you are saying it. If … More Social Media 101: Are you shouting in an empty room?
It’s really easy for users to know what something is called in the product they are using. They just have … More What Name Shall I Name?
A new software release is always exciting. It comes with a promise that features you’ve been wanting might have been … More Introducing Adobe’s Technical Communication Suite 2017
One of the greatest changes that has occurred in the field of technical writing over the last few years is … More Latest Trends – Globalization
We’ve been meaning to write this next series for some time now and so, here goes. Where is technical writing? … More Latest Trends – Part 1
As a long-time RoboHelp user, I have to say one of the best features for end-users that Adobe has rolled … More Enabling Users Dynamically
A long time ago…the world was created…and in this great world, there was a great order of communication with many … More Why Social Media is Important to Technical Writers
I had the pleasure of presenting at TC World/TEKOM in Stuttgart last week. I’ve been to several international conferences in … More Managing a Global Team of Writers
An Agile environment offers many benefits (and challenges) to the company, to the technical writers, and to end-users. It is, … More What Agile Brings to the Company…and to Documentation