RoboHelp Online Help Development Seminar


Course Objective: 2 day course offering hands-on training to develop HTML-based help systems.

COST: $550 plus VAT   $495 plus VAT for freelancers 

Catered (kosher/mehadrin) dairy lunch included.

WritePoint's founder, Paula R. Stern, is recognized as the leading RoboHelp expert in Israel. Not only does she share her expertise on Techshoret, the Israeli technical writing list she moderates, but she is also active on HATT (Help Authoring Tools and Techniques list) and in Adobe's Community Forums. Paula is the longest standing RoboHelp MVP and has recently been given the title of Adobe Community Expert. Her customized, in-house courses can be scheduled throughout the year, in addition to the public seminars that are offered at the WritePoint Training Center regularly.

To download the registration form click here.

Course Overview:

Our typical 2 day course includes the following topics:

Section 1: Understanding the Theory Behind Writing and Using Help
When do people use help? What are your users thinking when they access help? How far will they go to understand your structure?

Section 2: Basic Help Terminology
Review of RoboHelp and Help-related terms. Topics, Footnotes, HTML, DHTML, Windows, Headers, Footers, Templates, Links, Hypertext jumps, Bookmarks,

Section 3: Understanding and Choosing a Help Format
HTML-help, WebHelp, FlashHelp…understanding what online help you need to develop (quick intro to WinHelp, WinHelp2000)

Section 4: Getting Started
Tips for Writing for Online (Writing it Right); Before you write your manual, what do you need to know?

Section 5: Help Basics
Creating a Project, Adding Topics, Designing the look of your help project
Fine-Tuning a Project, Linking topics, Adding a glossary...
Troubleshooting links, formatting...

Section 8: Adding Dynamic HTML, Creating expanding hot spots
Making your help a little fancier

Section 9: Converting Existing Documentation
Taking your Manuals Online

Section 10: Creating a Table of Contents
How to Structure your Project

Section 11: Creating a Useful Index
Helping Users Find the Information They Need

Section 12: Creating Map Files, Context Sensitive-Help
Design and Implementation, Map files, Syntax, What you need to know, what your developer needs to do.

Section 13: Compile Options/Distribution
How small can you get your project...what happens to graphics and other components

Section 14: Overview of RoboHelp Dialog Boxes
Walk through the program, Topics, Links, Mapping, Properties, etc.

Section 15: (Advanced) Localization Issues
How to Translate your Help, Taking it to other languages

Section 16: (Advanced) Working with Multiple Authors
Can more than one person work on a RoboHelp project...how?

Section 17: Summary/QA Session
Ask...ask...ask

For more information on attending our upcoming 2-day, hands-on workshop, contact seminars@writepoint.com.

About the Instructor

Paula R. Stern, founder of WritePoint Ltd., is the longest standing RoboHelp MVP, having received this distinction in 2000, shortly after the program's inception. Paula was given RoboGURU status in 2002 (according to Work Write, Inc., founders of the RoboGURU program, "being a RoboGURU isn't a certification; it's an acknowledgment of excellence and achievement in user assistance practice and instruction. The RoboGURU creed and logo can only be used with the permission of Work Write, Inc."). Finally, when eHelp was acquired by Macromedia, Paula was asked to join the Macromedia Team Member, and remained a team member until the company's acquisition by Adobe. As of February, 2006, Paula was given the additional title of Adobe Community Expert. Regardless of the name, Paula continues to serve the help authoring community in Israel and abroad.

Paula is Israel's leading, independent RoboHelp trainer and has been giving organized RoboHelp workshops as well as in-house RoboHelp courses for the last seven years. She is a moderator of Techshoret and HATT (Help Authoring Tools and Techniques) and is a past Acting-President, Vice President, Secretary, Editor, and Convention Coordinator of STC-Israel. She has recently founded the RoboHelp-Israel Group, which meets every other month to discuss issues related to RoboHelp and online help development and is one of the coordinators of the annual Techshoret Communicators Conference.